KSK Virtual

Secretarial Services - (email) enquiries@kskvirtual.co.uk

Terms & Conditions

The following terms & conditions will apply to each project:

1. Booking Forms/Quotations


1.1 All clients will be asked to complete and sign a booking form prior to

commencement of any project. Booking forms contain details of the project,

timescales and method of delivery. Following receipt KSK Virtual will issue a

quotation which confirms the project details and total price for the project.

Clients will be asked to sign the quotation confirming acceptance of the price,

payment terms and terms & conditions of KSK Virtual. Quotations are limited

for a period of 10 days.

1.2. Where amendments have been made to the original booking by the client,

KSK Virtual reserves the right, after mutual agreement to amend the quotation


1.3 KSK Virtual reserves the right to charge an additional 25% surcharge for

urgent projects (within 24hrs) or work required during evening, weekend or

annual holidays.

1.4  KSK Virtual accepts work via telephone, fax, e-mail, post or courier in

hard copy, e-mail, disc or CD. Material will be returned via the delivery

method chosen by the client.

1.5 Deadlines quoted are based on information to hand at the time of the

quotation and are an estimate of the time of despatch. No liability is accepted

by KSK Virtual for delays or the effects thereof.

2. Liability & Loss

2.1. The website provides information about KSK Virtual and the services we

offer. Whilst every effort has been made to ensure accuracy, we do not accept

responsibility for any loss or damage suffered by users of this information.

2.2  We cannot accept liability for any misuse or copyright of material and this

will be sole responsibility of the client. We will assume no responsibility for

plagiarised material and reserve the right to cancel any requests for material

we suspect to be illegal or infringing of copyright laws.

2.3 We shall be under no liability whatsoever to the client for any consequential or

indirect losses and/or expense suffered by the client arising out of a breach by us of

the contract. In such circumstances, the liability of us in no circumstances shall

exceed the price agreed.

2.4 We shall not be liable to the client for any loss or damage which may be

suffered by the clent as a direct or indirect result of the duties and/or obligations

of us being prevented, hindered, delayed by reason beyond the reasonable control

of us which includes acts of God, illness or accident etc.

2.5 KSK Virtual shall retain intellectual property rights over any templates,

documents or other programs that KSK Virtual creates. KSK Virtual reserves the

right to use these templates, documents or programs with other clients who are not

direct competitors of the client.

2.6 Whilst every effort will be taken to maintain the website, KSK Virtual takes no

responsibility for and will not be liable for the website being temporarily unavailable

due to technical issues beyond our control.

3. Privacy

3.1 Any information you supply via this website will be governed by our

Privacy Policy.

3.2  By using this website, you consent to our use of your information as set out in

the Privacy Policy and agree to be bound by our general terms and conditions and

pricing policy.

4. Delivery

4.1 It will be the client's responsibility to ensure safe delivery. We cannot be held

responsible for any loss or damage of material during transit to or from KSK Virtual.


4.2  Whilst we do all we can to ensure that all work is carried out correctly,

it will be the responsibility of the client to check all such work prior to it being used

in any way. Amendments must be returned to KSK Virtual within 5 days of receipt

by the client. Errors by KSK Virtual will be rectified free of charge all other amendments

will be chargeable.


4.3 We reserve the right to a reasonable extension to the deadline where delays or

amendments are requested by the client.


4.4 Delivery by courier, special delivery or recorded will be charged at cost.

5. Security

5.1 All incoming e-mails will be scanned. We reserve the right to reject any e-mails

we suspect to contain unsolicited attachments.

6. Insurance

6.1 Due to insurance regulations, KSK Virtual cannot permit visits to their premises.

7. Copyright

7.1  This website and its contents are copyright of KSK Virtual. Any
reproduction of

part or all of the contents in any form, electronic or otherwise is prohibited.

All rights are reserved.

7.2 You may not, except with our express written permission, distribute or

commercially exploit the content. Nor may you transmit it or store it in any other

website or other form of electronic rerieval system.

8. HR Disclaimer


8.1 KSK Virtual offer an administrative service only and cannot be held legally

responsible for any repercussion following completion of the project.


©2017 KSK Virtual - All Rights Reserved (Est. 2008)